Owner/Operator Employee Hotline

At McDonald’s, we have a core set of values that guides everything we do.

We are a people company and are committed to fostering a safe, inclusive and respectful workplace. We strive to uphold these principles in how we do business and how we serve our customers and our communities.

Owner/operators are independent employers and each owner/operator restaurant is unique. Owner/operators are alone responsible for all employment matters in their restaurant(s), including alone making all decisions regarding requirements for jobs and setting all terms and conditions of employment, including hiring, firing, discipline, supervision, staffing and scheduling, wages and benefits. McDonald’s USA and McDonald’s Corp has no control over employment matters at restaurants owned and operated by franchisees. Check with your owner/operator, or the person designated by your owner/operators (for example, your general manager) to determine whether and how your owner/operator has chosen to use this program.